FAQ
Frequently Asked Questions
Visit our website and view all our products through the menu bar, If you have not decided what product you would like to find, you can try to search for the product in the categories section or our promotion product list under the search bar.
Detailed product information is displayed on the product details page. This information includes product specifications, seller information and buyer reviews.
For all your bulk Procurement, please contact us on +447949003295, +2347034146297 or email us at info@bigmamasweetmamaafrica.com and we will get in touch.
Our website is open 24/7 for orders
- Click account on the homepage, enter your email address and set the password.
- After BMSMA verify your email in several seconds, you can click “CREATE ACCOUNT” to continue.
- Registration completed. You may start to manage your account and shopping now!
We offer all our customers ultimate peace of mind. We have you covered 100% on every eligible purchase on our store. Visit the Buyer Safety Page to learn more.
Immediately we receive process and send out your package, you will receive the goods in the promised delivery time. There is the estimated delivery time and shipping information shown on the item product page.
Once an order has been processed by us we will send you an email with the tracking information, if you do not receive this please contact us.
We are a true online store with various products and specific delivery times as applicable. Given the various factors involved (the time it takes we process and ship, the courier company used and more) delivery times may vary.
Subject to availability, we may be able to reserve specific products for you.
All your products will be delivered to you based on your filled delivery address during purchase.
Please send us a direct message to our support team through our Contact Us page 24/7